fg67's Privacy Policy

1 Introduction

fg67 ("we", "our", or "platform") provides a safe and reliable online gaming service for players in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information.

This privacy policy ("policy") describes what information we collect about you, how we use it, who we share it with, and how we keep it secure when you use fg67's website (fg67.cam). This policy clarifies both your rights and our responsibilities.

By using fg67's services, you are agreeing to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.

2 Information We Collect

fg67 collects only the information necessary to provide our services properly. We collect information according to the categories listed below:

2.1 Information You Provide Directly

When you register on our platform or use our services, you voluntarily provide the following information:

• Full name and date of birth
• Email address
• Residential address
• National ID card or passport number (for identity verification)
• Financial transaction details (bKash, Nagad, Rocket, Upay or bank account details)
• Any communications you send through customer service

2.2 Automatically Collected Information

When you visit our website, certain information is collected automatically:

• IP address and device identifier information
• Browser type, version, and operating system
• Cookie and session data
• Log data related to pages visited, time spent, and click patterns
• Referral source (where you came from before visiting our site)

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may sometimes receive additional information about you from trusted third-party sources. This information is verified against the information you have provided yourself.

3 Purpose of Using Information

fg67 uses your information for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Creating, verifying, and maintaining your account
• Processing deposits and withdrawals
• Providing bonuses, promotions, and VIP benefits
• Storing and displaying transaction history

3.2 Security and Legal Compliance

• Preventing fraud, money laundering, and illegal activity
• Ensuring compliance with applicable laws and regulations
• Age verification — services are provided only to those aged 21 or above
• Monitoring gaming behaviour to ensure responsible gaming

3.3 Improved User Experience

• Customising the platform according to your preferences
• Informing you about relevant promotions and offers (based on your consent)
• Identifying and resolving technical issues
• Providing customer support

4 Cookie Policy

fg67 uses cookies and similar tracking technologies to improve the quality of our services and to provide you with a better experience.

4.1 Types of Cookies

• Essential Cookies: These are necessary for the core functionality of our website. Without them, the site will not work properly.
• Performance Cookies: These help us understand how visitors use the site so we can improve our services.
• Preference Cookies: These remember your language preferences and other settings.
• Marketing Cookies: These are used to display advertisements related to your interests (only with your consent).

Most browsers give you the option to disable cookies. However, doing so may prevent some of our services from working properly.

5 Information Sharing and Disclosure

fg67 never sells your personal information to third parties. However, we may share your information in the limited circumstances below:

5.1 Service Provider Partners

We may share information with trusted third-party organisations that provide services on our behalf. For example: payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology service providers. These partners may only use your information for the specific purposes set out in their agreement with us.

5.2 Legal Obligations

If required by law, court order, or the directive of a regulatory authority, fg67 may disclose your information when legally obligated to do so.

5.3 Business Transfers

Your personal information may be transferred in the event of a merger, acquisition, or sale of assets. We will notify you in advance in such circumstances.

5.4 Security Protection

We may disclose information when we consider it necessary to protect the rights, property, or safety of the platform or our users.

6 Data Security

fg67 has adopted industry-standard security measures to protect your personal information. Our security framework includes:

• SSL Encryption: All communications on our site are secured through SSL (Secure Sockets Layer) encryption.
• Data Encryption: Sensitive information collected is stored in encrypted form.
• Access Controls: Only authorised personnel can access specific information.
• Security Reviews: Our systems undergo regular security audits.
• Firewall and Intrusion Detection: Round-the-clock monitoring systems are active.

While we make every effort, no internet-based transmission or electronic storage method is completely secure. We can offer reasonable assurance about our security, but absolute security cannot be guaranteed.

Your role is also important in keeping your account secure. Keep your password confidential and do not share your login details with anyone.

7 Data Retention Period

fg67 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected or to meet the requirements of applicable law.

• Active Accounts: Information is retained for the entire duration that the account remains active.
• Closed Accounts: Certain information may be retained for a specified period after an account is closed to meet legal and regulatory requirements.
• Transaction Information: Records of financial transactions are retained to meet long-term legal requirements.
• Marketing Information: If you opt out of marketing communications, the relevant information will be deleted as soon as possible.

8 Your Rights

As a user of our platform, you have the following rights regarding your own personal information:

8.1 Right of Access

You may request a copy of the information we have collected about you at any time.

8.2 Right to Rectification

If your information is incorrect or incomplete, you can contact our customer service to have it corrected.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

You may object to your information being used for marketing purposes. After such an objection, we will stop sending you marketing communications.

8.5 Right to Data Portability

You may request a copy of your information from us in a structured, machine-readable format.

To exercise these rights, please contact us by email or speak with our customer support team via 24/7 live chat.

9 Information of Minors

fg67's services are for those aged 21 or above only. We do not intentionally collect personal information from minors.

If we confirm that a minor has registered on our platform, we will immediately close the relevant account and delete the associated information. If you believe a minor has registered on our platform, please contact us.

10 Third-Party Links

Our platform may sometimes contain links to third-party websites. fg67 is not responsible for the privacy practices of these external sites. We recommend that you read the privacy policies of those sites.

11 Policy Changes

fg67 may update this privacy policy from time to time. We will publish any significant changes on this page and update the "Last Updated" date at the top of the page.

For important changes, we will send a notification to your registered email. Continuing to use our services after an update means you are considered to have consented to the revised policy.

12 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our privacy team is always ready to assist with your enquiries.